Terms & Conditions

These Terms & Conditions apply to all visitors, users and customers of Diamont Equestrian.

By accessing our website or placing an order, you agree to the terms outlined below.

1. Company Information
   The Diamont Equestrian Trading L.L.C.
   License No. 1257318
   Dubai, United Arab Emirates
2. Products & Availability
   All products displayed on our website remain subject to availability.
   Diamont Equestrian reserves the right to limit quantities, discontinue products or modify product specifications, pricing or availability at any time without prior notice.
3. Pricing
   All prices displayed on the website may be subject to change without prior notice.
   Diamont Equestrian reserves the right to cancel orders resulting from pricing errors, technical issues or incorrect product information.
4. Orders & Payments
   Orders are only confirmed after successful payment authorization.
   Payments may be processed through Stripe, Apple Pay, PayPal, credit card providers and bank transfer services.
5. Shipping
   Shipping timelines are estimates only and are not guaranteed.
   Diamont Equestrian is not liable for courier delays, customs delays or circumstances beyond our reasonable control.
6. Customs & Import Duties
   International customers remain solely responsible for customs duties, taxes, import fees and local charges imposed by destination countries.
7. Returns & Refunds
   Returns and refunds are governed by our Refund Policy and Shipping Policy available on our website.
8. Customer Responsibilities
   Customers are responsible for providing accurate account, billing and shipping information.
   Diamont Equestrian shall not be responsible for losses or delays resulting from incorrect information provided by customers.
9. Intellectual Property
   All website content including logos, branding, product designs, product photography, graphics, videos, texts and marketing materials remain the intellectual property of Diamont Equestrian unless otherwise stated.
   Unauthorized use, reproduction or distribution is strictly prohibited.
10. Website Usage
    Customers may not misuse the website, attempt unauthorized access, interfere with website functionality or use the platform for fraudulent or unlawful activities.
11. Limitation of Liability
    To the maximum extent permitted by applicable law, Diamont Equestrian shall not be liable for indirect, incidental, consequential or special damages arising from website use, product use, delivery delays or third party services.
12. Third Party Services
    Diamont Equestrian may use third party payment providers, shipping providers, marketing tools and external platforms. We are not responsible for the practices, interruptions or errors of third party services.
13. Chargebacks & Fraud Prevention
    Diamont Equestrian reserves the right to investigate suspicious transactions, refuse orders, cancel shipments or dispute fraudulent chargebacks where necessary.
14. Force Majeure
    Diamont Equestrian shall not be held responsible for delays or failures caused by events beyond reasonable control including natural disasters, wars, government restrictions, customs delays, technical failures, transport interruptions or operational disruptions.
15. Governing Law
    These Terms & Conditions shall be governed by the laws and regulations applicable within Dubai and the United Arab Emirates.
    Any disputes arising in connection with the website, products or services shall fall under the jurisdiction of the competent courts of Dubai, United Arab Emirates.
16. Policy Updates
    Diamont Equestrian reserves the right to modify these Terms & Conditions at any time without prior notice.
17. Contact
    For questions regarding these Terms & Conditions, please contact:
    The Diamont Equestrian Trading L.L.C.
    info@diamontequestrian.com
    +971 56 705 0770
    
    Designed in Dubai. Worn worldwide.