Shipping Information and Costs
Diamont Equestrian, we’re committed to providing transparent and efficient shipping services to ensure your shopping experience is as seamless as possible. Below, you’ll find comprehensive details about our shipping policies, including shipping methods, delivery timeframes, tracking information, and more.
Shipping Methods and Carriers
We offer a range of shipping methods to accommodate your needs:
- Standard Shipping: Delivered via multiple carriers, with estimated delivery times ranging from [3] to [14] business days, depending on your location.
- Express Shipping: Expedited delivery option provided by multiple carriers, with faster transit times available at an additional cost.
Delivery Timeframes
Estimated delivery timeframes for each shipping method are as follows:
- Standard Shipping: [3] to [14] business days (Depending on your location)
- Express Shipping: up to [7] business days (Depending on your location)
Please note that delivery times may vary based on your shipping address and any unforeseen circumstances, such as customs delays.
Order Processing Time
Orders are typically processed and prepared for shipment within [1] business days from the date of purchase. During peak periods, such as product launches or sales events, processing times may be slightly longer.
Shipping Restrictions
We regret to inform you that we are unable to ship orders to PO boxes. Please provide an alternative shipping address to ensure prompt delivery of your order.
Shipping Costs and Thresholds
Shipping costs are calculated based on your shipping address and selected shipping method. We offer complimentary standard shipping for orders exceeding a specified threshold. You can track your progress toward free shipping in the shopping cart, where a progress bar indicates the remaining amount required to qualify.
International Shipping Considerations
For international orders, please be aware that your country may impose additional import duties, taxes, or customs fees. These charges are beyond our control and are the responsibility of the recipient. We recommend consulting your local customs office for more information on potential fees and regulations.
Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery and monitor its progress until it reaches your doorstep.
Shipping Updates and Notifications
Throughout the shipping process, you will receive regular updates and notifications via email or SMS, including order confirmation, shipping confirmation, and delivery notifications. These updates ensure you stay informed every step of the way.
Contact Us
If you have any questions or require further assistance regarding our shipping policies, please don’t hesitate to contact our customer support team. You can reach us via email at info@diamontequestrian.com or WhatsApp at +971 50 110 3326 during our business hours, Monday to Friday from 9:00am to 5:00pm (excluding UAE holidays).
At Diamont Equestrian, we’re dedicated to providing exceptional shipping services and ensuring your complete satisfaction with your purchase. Thank you for choosing Diamont Equestrian for all your equestrian needs!
Shipping Information and Costs
